The Bespoken Mogul Payment and Return Policy
The Bespoken Mogul requires a minimum deposit of 60% of the total transaction at the time of purchase. Shoes must be paid for 100% upfront The remaining balance is due when the SUIT items are delivered or shipped to client. Client acknowledges that any custom garments are orders produced specifically for the client, and all custom order sales are final. In the event of a fit issue, your garments will be altered until satisfactory, and if necessary the product will be remade.
There are no refunds on any custom or special order clothing. Alterations to garment(s) ordered must be completed within a 30 day period from the date the garments are delivered to client. After this 30 day period, the client is responsible for any and all alterations made to the garment. Remakes take 4-6 weeks, same as standard production. Customers have 48 hours from time of sale to cancel or change their orders. We appreciate your business.